Reviews
With over 30 years of experience in the restoration industry, 911 Restoration has accumulated a large portfolio of satisfied customers eager to share their positive experiences with you.
Since we provide a very vast array of services, our customers vary and include all personal, business and government entities:
- Celebrities and VIPs
- Property owners, managers and tenants
- Management companies and large complex building owners
- Big corporations, insurance companies and banks

Monika Owings
8th of May 2021
Tim and his team are fantastic! They responded so quickly to get flooring removed and fans set up after a large dishwasher malfunction cause a good bit of flooding in our kitchen. We ended up using them for the remodel as well and they communicated well during the process. Our kitchen looks amazing now! A very trustworthy company.Theresa T
19th of October 2019
My realtor got a quote from 911 Restoration of Charlotte and we were awarded the funds to use this company. Scott, Will, and the crew were awesome to work with for my project. They are the capital P in professional and punctuality. I also received some other great recommendations from Scott on some other issues. This is the company you would want to use in the near future. The quality and value given speaks volumes for this company. Thank you again Scott and Will for an outstanding job.
Lawrence Jones
2nd of May 2022
Had a situation where the home had some water damage due to flooding i.e., hot water heater burst. Water all over 2nd floor of the home, eventually migrating to 1st floor causing lots of damage in the process. 911 Restoration came in and did a fantastic job drying and cleaning our home. When it was all said and done, we were extremely happy with the work they did. AND... They were instrumental in assisting with the new water heater installation/selection. Kudos to the owner(s) and their staff for being as thorough as they were knowing and understanding this was an unexpected-traumatic event and we really didn't know what to do. Thank you 911 restoration team!!! We couldn't have gotten through this without your services!!!